Panasonic has announced today a solution for the GH4 “audio buzz” issue that some GH4 camera owners have reported.
The GH4 audio buzz issue can occur when a non-Panasonic external microphone is used with GH4. The audio buzz issue does not occur when the Panasonic DMW-MS2 shotgun microphone is used, or with the GH4 camera’s internal microphone.
Existing GH4 customers will need to send their camera to the McAllen, Texas repair facility where a modification will be quickly done under warranty.
Repaired GH4 cameras will be returned to the customer via 2nd Day shipping.
Panasonic USA GH4 Repair Contact:
Ship GH4 cameras needing service to the address below via a traceable insured shipper such as UPS or Fedex:
Panasonic Factory Service Center
GH4 AUDIO UPDATE
4900 George McVay Drive
Suite B, Door 12
McAllen, TX 78503
Attention: Maria Alonzo