Panasonic GH4 Audio Buzz Repair Instructions

Panasonic has announced today a solution for the GH4 “audio buzz” issue that some GH4 camera owners have reported.

The GH4 audio buzz issue can occur when a non-Panasonic external microphone is used with GH4.  The audio buzz issue does not occur when the Panasonic DMW-MS2 shotgun microphone is used, or with the GH4 camera’s internal microphone.

Existing GH4 customers will need to send their camera to the McAllen, Texas repair facility where a modification will be quickly done under warranty.

Repaired GH4 cameras will be returned to the customer via 2nd Day shipping.

Panasonic USA GH4 Repair Contact:

Maria Alonzo
Phone: 956-683-2902
Email: maria.alonzo@ext.us.panasonic.com

Ship GH4 cameras needing service to the address below via a traceable insured shipper such as UPS or Fedex:

Panasonic Factory Service Center
GH4 AUDIO UPDATE
4900 George McVay Drive
Suite B, Door 12
McAllen, TX 78503

Attention: Maria Alonzo

Panasonic GH4 Kit with 4K YAGH Video Interface $3299.99

Panasonic GH4 Body $1699

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